Trouble Logging into Ledger® Live? Here’s How to Fix Common Issues 🛠️

Ledger® Live is usually smooth, but once in a while, users experience login problems. Don’t stress — here’s a handy troubleshooting guide to help you get back on track quickly! 💪

🧩 Problem 1: App Won’t Open

• Restart your computer or phone
• Make sure Ledger Live is updated to the latest version
• Disable third-party antivirus or firewall temporarily

🛑 Problem 2: Device Not Detected

• Use the original USB cable
• Try a different USB port
• Make sure you’ve unlocked your Ledger device (enter your PIN)
• Confirm the “Allow Ledger Manager” message on the device screen

🔑 Problem 3: Forgot App Lock Password?

• Ledger Live’s app lock is a local password
• If forgotten, uninstall and reinstall Ledger Live (you’ll need to reconnect your Ledger device)
• Your crypto is safe as long as you have your device + recovery phrase

🚫 Problem 4: Ledger Live Stuck on “Loading”

• Clear cache:
  Go to Settings > Help > Clear cache
• Disable VPN or proxies
• Switch network connection (Wi-Fi to Ethernet or vice versa)

✅ Pro Tip:

You can always reconnect to Ledger Live using your Ledger hardware wallet. As long as you have your device and recovery phrase, your assets are safe.